CallFluent is a cloud-based AI voice platform that turns phone traffic into 24/7 sales and support agents. In minutes a user can launch human-like agents that speak 30+ languages, route calls, take notes, push CRM data and transfer to humans only when required. The workflow is code-free: pick a voice, choose a pre-built skill (lead-qual, appointment, order-status, help-desk, etc.), connect an existing phone number or buy one in 50+ countries, and activate. Out-of-the-box integrations with HubSpot, Salesforce, Pipedrive, Zendesk, Slack and webhooks keep every call logged and every follow-up automated.
Key features extracted from the site
1. Ultra-realistic AI voice engine – latency <1 s, natural pauses, emotion controls, custom pronunciations.
2. 30-language support with local accents; auto-detect caller language and switch in real time.
3. Live call transfer – set escalation rules (key-press, sentiment, topic) to route to human reps with full context.
4. Built-in CRM actions – create leads, update deals, book calendar slots, send SMS confirmations while the call is still running.
5. Pay-as-you-go & unlimited plans; no per-agent seat fees – scale from 10 to 10 000 concurrent calls instantly.
6. Enterprise-grade security – SOC 2 Type II, GDPR, end-to-end encryption, single-tenant option.
7. Analytics dashboard – talk-time, conversion rate, objection heat-map, call recordings, sentiment score and A/B script testing.