Cody

Cody is not marketed as a search engine, a generic chatbot or a simple document viewer. It is framed as an AI employee that can be onboarded like any new hire. Once “trained” (via file uploads, website crawling or direct text ingestion), Cody can answer questions, draft content, troubleshoot support tickets, brainstorm campaign angles and even role-play as a sales coach. The promise: zero context-switching for human staff, zero repetitive questions to subject-matter experts, and zero risk of off-brand or factually wrong answers.

Instant Q&A Without Context Drift

Employees no longer preface questions with “In Q3 last year we rolled out…” because Cody already has the historical context. A single question such as “What is the refund policy for enterprise accounts in LATAM?” returns a precise paragraph plus a footnote to the exact policy PDF and page.

Creative & Technical Content Generation

Cody can draft a 1,500-word thought-leadership article using the CEO’s past speeches, generate Google Ads headlines that comply with brand guidelines, or write Python scripts that follow internal coding conventions—each time citing the source snippets that informed tone, terminology or style.

Support & Troubleshooting

IT teams embed Cody into Slack or Microsoft Teams. When an employee asks, “My Zoom camera is not detected on macOS Ventura,” Cody searches the internal Confluence, surfaces the three most recent KB articles, and returns a step-by-step fix that resolved 94 % of similar tickets last month.

Multilingual Translation with Domain Context

Unlike generic translation APIs, Cody understands product names, feature acronyms and legal disclaimers. Translating a 30-page contract from English to Japanese preserves defined terms such as “Force Majeure Event” exactly as they appear in the bilingual clause library.

Conversation Logs & Compliance Auditing

Every interaction is time-stamped and searchable. Compliance officers can filter logs by user, bot or date range to verify that no sensitive data was mishandled during an external audit.