ChatHelp

ChatHelp.ai is an all-in-one AI assistant built for small and medium-sized businesses that want instant, accurate answers for customers and staff without writing code. The platform turns existing web pages, PDFs, Word, Excel, PowerPoint, CSV, plain text, YouTube transcripts or FAQ lists into a private knowledge base in minutes. After the one-click upload, a ChatGPT-style widget can be embedded on any website, added to Shopify, WordPress, Wix, Squarespace, WhatsApp, Facebook Messenger, Telegram, Slack, Zendesk or used as a standalone public link. No technical setup is required: users simply paste one line of code or scan a QR code to go live. The service is already trusted by 3 000+ companies worldwide and is fully GDPR-compliant, with data encrypted in transit and at rest on EU servers.

Key features
1. Multi-source knowledge import – drag-and-drop support for 25+ file types plus automatic web scraping.
2. Omni-channel deployment – same AI brain works on websites, social apps, ticketing systems and mobile.
3. White-label customisation – brand the widget colours, logo, welcome text, default language and even the sub-domain.
4. Conversation analytics – real-time dashboard shows user questions, resolution rate, peak hours and missed topics.
5. Human hand-off – live-chat takeover or ticket creation when the bot confidence falls below a set threshold.
6. Role-based access – separate internal bots for HR, IT or sales with restricted document visibility.
7. Auto-sync – daily re-crawl of connected URLs or cloud drives keeps answers up-to-date without manual retraining.
8. Multilingual – detects and replies in 85+ languages out of the box.
9. Usage-based pricing – free 7-day trial with 50 MB storage and 500 chats, then scalable monthly plans that charge only for active message credits.