Fini

Fini AI’s Sophie slashes support costs and wait times by deploying a self-learning, multi-LLM agent in minutes—no code, no engineers. She issues refunds, updates tickets, and mirrors your brand voice while continuously improving from every interaction. Backed by graph memory and SOC-2-grade security, Sophie already drives 340 % ROI for e-commerce, fintech, and healthcare leaders.

No-Code Deployment Playbook

Using a visual flow builder, admins connect Sophie to Zendesk, Intercom, Salesforce, or Slack in three clicks. OAuth-based scopes mean no API keys are stored on Fini’s servers—an important compliance talking point for SOC-2-conscious buyers.

Brand Voice & Tone Matching

Sophie ingests past ticket transcripts plus style-guide PDFs to learn formality level, emoji usage, and even legal disclaimers. One fintech customer reported that Sophie’s tone score—measured by an internal sentiment model—matched the human benchmark at 94 %.

Action APIs

Sophie can natively call REST endpoints to create Jira issues, issue Stripe refunds, or schedule Calendly callbacks. The no-code “Action Builder” exposes a Zapier-like UI where non-engineers map JSON fields visually.