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Chatsimple is a cloud-based conversational AI platform that combines natural language processing (NLP), large language models (LLMs), and integrations with CRM, calendar, and help-desk systems to deliver two primary outcomes:
- Pre-sales acceleration: The bot greets every visitor, qualifies intent in real time, and books qualified meetings directly into sales reps’ calendars.
- Post-sales support: It deflects repetitive tickets by answering questions instantly, escalating only complex issues to human agents.
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