ManyChat

ManyChat is an AI-driven chatbot platform built for small businesses and creators who use Instagram, Facebook Messenger, SMS, and WhatsApp as their main customer channels. The site positions it as “the #1 bot platform for Facebook Messenger,” stressing that users can launch without coding.

Key points taken directly from the copy on manychat.com:

1. Instant Omni-Channel Setup
One dashboard connects Instagram DMs, Facebook Messenger, WhatsApp, SMS, and email, so every lead lands in the same inbox.

2. Visual Drag-and-Drop Builder
A flow-chart interface lets non-technical owners stitch together messages, images, buttons, and actions in minutes; no coding needed.

3. Growth Tools Built for Social
Native Comment-to-DM, Story Mention, and keyword triggers turn likes into subscribers automatically; QR codes and landing pages capture phone numbers for SMS.

4. AI & Automation Combined
AI “Smart Delays,” keyword recognition, and conditional logic answer FAQs, qualify leads, tag interests, and hand off to live humans when required.

5. Ready-Made Templates & Commerce
25+ industry templates (restaurants, e-commerce, coaches) and direct integrations with Shopify, Stripe, PayPal, HubSpot, Google Sheets, Zapier, and 2,000+ apps let bots recover carts, book appointments, and collect payments 24/7.

6. Proven ROI Metrics
The dashboard shows open rates, CTR, revenue per subscriber, and “best performing flows” so owners can optimize in real time.

7. Free Tier & Scalable Pricing
A free plan covers up to 1,000 contacts; Pro scales with contact count and unlocks unlimited tags, custom fields, advanced analytics, and priority support.