{"id":12370,"date":"2025-10-01T08:45:26","date_gmt":"2025-10-01T08:45:26","guid":{"rendered":"https:\/\/www.cogainav.com\/?post_type=listivo_listing&#038;p=12370"},"modified":"2025-10-14T01:25:02","modified_gmt":"2025-10-14T01:25:02","slug":"serviceaide","status":"publish","type":"listivo_listing","link":"https:\/\/www.cogainav.com\/en\/listing\/serviceaide\/","title":{"rendered":"ServiceAide"},"content":{"rendered":"<p>ServiceAide fuses neuro-symbolic AI with enterprise ITSM to slash ticket volume, cut MTTR by 47 % and reclaim millions in idle assets. Its no-code Luma virtual agents deploy in hours, predict incident priority with 92 % precision and integrate natively with ServiceNow, SAP and Teams. Proven across healthcare, higher ed and finance, the platform delivers 330 % ROI in six months while keeping data SOC 2 and GDPR compliant.<\/p>\r\n\r\n<h3 class=\"wp-block-heading\">Luma AI: The Brain Behind Self-Service<\/h3>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>Virtual Agents<\/strong>: Deploy in web chat, Microsoft Teams, Slack, or email within hours via no-code dialog builder.<\/li>\r\n\r\n\r\n\r\n<li><strong>Agent Copilot<\/strong>: Suggests next-best actions inside ChangeGear or third-party ITSM consoles, reducing training time for new agents by <strong>38 %<\/strong> .<\/li>\r\n\r\n\r\n\r\n<li><strong>Dynamic Knowledge<\/strong>: AI continuously ingests Confluence, SharePoint, and PDF manuals, auto-generating FAQ snippets that stay current without manual curation.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">ChangeGear ITSM: Process Automation at Scale<\/h3>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>Change Management<\/strong>: Risk-based approval workflows use predictive scoring to fast-track <strong>low-risk changes<\/strong> and escalate <strong>high-impact ones<\/strong>, shrinking CAB meetings by <strong>60 %<\/strong>.<\/li>\r\n\r\n\r\n\r\n<li><strong>Asset Lifecycle<\/strong>: Barcode\/QR scanning plus AI depreciation forecasting helps organizations reclaim <strong>$1.2 M in underutilized assets<\/strong> on average .<\/li>\r\n\r\n\r\n\r\n<li><strong>Service Catalog<\/strong>: Drag-and-drop form designer publishes new offerings in minutes; AI auto-suggests entitlements based on user role and historical requests.<\/li>\r\n<\/ul>\r\n","protected":false},"author":1,"template":"","listivo_14":[434],"listivo_8605":"","listivo_8606":[""],"class_list":["post-12370","listivo_listing","type-listivo_listing","status-publish","hentry","listivo_14-ai-other-tools","listivo_8605-freemium","listivo_8606-web"],"listivo_145":["https:\/\/www.cogainav.com\/wp-content\/uploads\/2025\/09\/Serviceaide-Enterprise-Digital-Management-Solutions.webp"],"listivo_8661":"https:\/\/www.serviceaide.com\/","_links":{"self":[{"href":"https:\/\/www.cogainav.com\/en\/wp-json\/wp\/v2\/listings\/12370","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cogainav.com\/en\/wp-json\/wp\/v2\/listings"}],"about":[{"href":"https:\/\/www.cogainav.com\/en\/wp-json\/wp\/v2\/types\/listivo_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.cogainav.com\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":3,"href":"https:\/\/www.cogainav.com\/en\/wp-json\/wp\/v2\/listings\/12370\/revisions"}],"predecessor-version":[{"id":13058,"href":"https:\/\/www.cogainav.com\/en\/wp-json\/wp\/v2\/listings\/12370\/revisions\/13058"}],"wp:attachment":[{"href":"https:\/\/www.cogainav.com\/en\/wp-json\/wp\/v2\/media?parent=12370"}],"wp:term":[{"taxonomy":"listivo_14","embeddable":true,"href":"https:\/\/www.cogainav.com\/en\/wp-json\/wp\/v2\/listivo_14?post=12370"},{"taxonomy":"listivo_8605","embeddable":true,"href":"https:\/\/www.cogainav.com\/en\/wp-json\/wp\/v2\/listivo_8605?post=12370"},{"taxonomy":"listivo_8606","embeddable":true,"href":"https:\/\/www.cogainav.com\/en\/wp-json\/wp\/v2\/listivo_8606?post=12370"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}