Sensei

Sensei is a provider of autonomous retail experiences, having recently opened what it claims is the world’s largest autonomous store. Their core mission is to build “autonomous stores designed for humans” by leveraging computer vision and artificial intelligence. The technology aims to create a retail environment that “feels right and runs better,” generating what they term “priceless insights and automation” for business operators.

​​Key Characteristics:​​

• ​​For Retailers/Businesses:​​
  • ​​Operational Efficiency:​​ Enables a “labor-light” operation by providing real-time shelf inventory visibility. This allows for proactive replenishment of stock and eliminates theft.
  • ​​Data-Driven Insights:​​ Offers in-store analytics to optimize store management and provides the ability to monetize performance metrics externally.
  • ​​Growth Opportunity:​​ Allows stores to remain open for longer hours, with or without staff, and to be deployed in non-traditional locations to unlock new revenue streams.
• ​​For Shoppers:​​
  • ​​Frictionless Journey:​​ Facilitates a seamless shopping experience where no scanning or queuing is required, as the system handles all processing in the background.
  • ​​Enhanced Experience:​​ Focuses on removing frustrations from the shopping process while maintaining human presence for interactions that matter.
  • ​​Guaranteed Privacy:​​ Emphasizes that its camera-based technology is GDPR-compliant and does not collect or store biometric data.
• ​​Ecosystem of Solutions:​​ The company offers a range of scalable solutions to fit different commercial needs, including a flagship ​​Store​​ format, a flexible ​​Pod​​, a self-contained ​​Cabinet​​, and a ​​Lane​​ for express checkout within existing stores.
• ​​Industry Application:​​ The technology is presented as suitable for a vast array of industries beyond traditional retail, including workplaces, mobility hubs, hospitality, healthcare, education, and leisure venues.