Folk is presented as “the sales assistant your team never had.” It is a connected CRM that serves as a single source of truth by integrating with a user’s existing tech stack. The tool is trusted by over 3,500 companies and is highlighted for its ability to automate background tasks, providing insights without requiring constant manual input.
Key Features:
- AI-Powered Assistants: Offers automated assistants that work 24/7, including a Research Assistant for generating prospect notes and a Follow-up Assistant that scans conversations to identify optimal follow-up timing. A Custom Assistant for automating data entry and task management is announced as coming soon.
- FolkX Chrome Extension: Allows for rapid contact capture directly from LinkedIn, enriching lead details without leaving the platform.
- 1-Click Enrichment: Features “Smart Fields” to find emails, identify a lead’s strongest connection, and import data from a prospect’s website using AI.
- Outreach Automation: Combines CRM data with AI to generate contextual email drafts, schedule messages, and automate sequences for personal outreach at scale.
- Extensive Integrations: Connects to emails, calendars, social platforms, and over 6,000 other tools to capture all relationship details. An API is also provided for building custom integrations.
- Collaborative Pipelines: Enables team collaboration through shared pipelines, customizable roles, permissions, and sales dashboards.
- Security & Compliance: The platform is SOC 2 Type II certified, GDPR compliant, and Google Security certified, ensuring user data is safe.