Atlassian

Atlassian is the collaboration powerhouse trusted by 300 000+ organizations to turn scattered ideas into shippable products. Its cloud fuses Jira’s agile engine, Confluence’s knowledge hub and AI that auto-writes specs, routes tickets and summarizes incidents in seconds. Mercedes cut downtime 94 %; NASA slashes Mars-rover defect triage from days to minutes. Transparent per-user pricing starts free, scales to enterprise SLA, and an open Marketplace of 4 500 apps extends the platform into any vertical. With ISO-27001, SOC-2 and FedRAMP seals, Atlassian lets teams innovate faster without trading trust.

Atlassian’s cloud runs on a micro-services architecture hosted in AWS regions across North America, Europe, Asia-Pacific and South America. All products share a unified identity fabric (Atlassian Account) so that users can jump from Jira to Confluence to Bitbucket without re-authenticating. The company encrypts data in transit with TLS 1.3 and at rest with AES-256; every tenant is logically isolated through the “Fortress” framework, a zero-trust model that has earned ISO-27001, SOC-2-Type-2 and FedRAMP-Moderate certifications.

Human-AI collaboration is delivered through Atlassian Intelligence (AI), a generative assistant that lives inside Jira, Confluence, Jira Service Management and Trello. AI is built on a retrieval-augmented generation stack: large language models from OpenAI and Anthropic are fine-tuned on anonymized, opt-in customer data, then combined with real-time context from the user’s own workspace. The result is auto-generated sprint plans, incident post-mortems, knowledge-base articles and even SQL queries—all traceable back to source tickets or pages so that hallucinations are minimized.