Autres outils d'IA
PolyAI is the enterprise-grade voice AI that turns call centers into profit engines. In under six weeks it deploys lifelike, multilingual agents that resolve over 50 % of calls, slash wait times to seconds, and surface real-time revenue insights. Fortune 500 banks, hotels, and retailers already use it to boost CSAT by 15 points, cut seasonal hiring by 60 %, and generate millions in upsell revenue—without risky replatforming. SOC 2, HIPAA, PCI-DSS compliant, it plugs into existing tech stacks and continuously learns from every interaction.
- Audio Front-End: Noise suppression, speaker diarization, and multilingual code-switching.
- SLU Core: A 7-billion-parameter encoder fine-tuned on 50 million anonymized enterprise calls across finance, hospitality, and healthcare.
- Dialogue Manager: Hybrid retrieval-augmented generation (RAG) that grounds every utterance in verified knowledge bases and policy documents.
- NLG & TTS: Neural voice cloning lets brands design a consistent sonic identity in 12 languages and 40 accents without additional recordings.
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