AReception

AReception is an AI-powered virtual receptionist platform designed to replace or augment traditional front-desk staff for businesses of any size. The service greets website visitors with a life-like, conversational avatar that can answer questions, capture leads, schedule appointments, route calls, and provide 24/7 multilingual support. Without requiring code, an organization can deploy the agent on its site in minutes by embedding a single line of JavaScript. The avatar’s appearance, voice, greeting script, knowledge base, and call-to-action buttons are fully customizable through a drag-and-drop dashboard, so the experience matches brand tone and visual identity.

Core capabilities revolve around three pillars: instant visitor engagement, autonomous task completion, and continuous lead generation. The AI understands natural language in more than 30 languages, automatically detects the visitor’s language, and replies accordingly, eliminating wait times for global customers. When a query falls outside pre-approved answers, the system can escalate to a human via live chat, phone, or scheduled callback, ensuring seamless hand-off. Every interaction is logged, transcribed, and stored in an encrypted CRM view where staff can annotate, tag, or export leads to popular ATS/CRM tools such as Salesforce, HubSpot, and Zoho.

Advanced features include calendar integration with Google, Outlook, and custom booking engines, allowing visitors to reserve, reschedule, or cancel appointments without human help. Real-time analytics display visitor count, engagement rate, conversion funnel, and top questions, enabling managers to refine scripts and improve ROI. Enterprise-grade security covers GDPR, CCPA, and SOC 2 compliance, while role-based access keeps sensitive data restricted. Pricing is modular: a free tier offers 100 chats per month, pro plans scale with conversation volume, and white-label options let agencies re-sell the platform under their own brand.

Overall, AReception positions itself as a cost-effective, always-on digital receptionist that boosts customer satisfaction, captures missed opportunities after hours, and frees human teams to focus on high-value tasks.