Userdesk

Userdesk is a no-code platform that lets businesses create and deploy custom AI chatbots trained on their own data in minutes. The homepage positions it as the fastest way to “turn your data into a ChatGPT-like assistant” that can answer questions, capture leads, and provide 24 / 7 support on any website. No technical skills are required; the entire workflow is point-and-click.

Main features extracted from the site:

1. Instant Data Ingestion
Users simply upload documents (PDF, DOCX, PPTX), paste website URLs, or connect Notion, Google Drive, or Slack workspaces. The system automatically crawls and indexes the content, rebuilding the knowledge base whenever the source changes.

2. Autonomous Training
After ingestion, Userdesk trains a private AI model on the supplied material. The bot learns facts, tone, and terminology specific to the company, so answers are accurate and on-brand without manual scripting.

3. Multi-Channel Widget
One click generates an embeddable chat widget that works on any web page, Webflow, Shopify, WordPress, or custom stack. The widget is white-label: colors, position, welcome text, and avatar can be fully customized to match brand guidelines.

4. Human Hand-off & Lead Capture
When the bot cannot resolve an issue, it offers a seamless transition to live chat or collects visitor email, name, and question, then pushes the lead to email, Slack, or CRM via native integrations and Zapier.

5. Conversation Analytics
A real-time dashboard shows volume, resolution rate, top questions, and unanswered queries. Users can spot knowledge gaps and re-train the bot with one click, continuously improving performance.

6. Enterprise-Grade Security
Data is encrypted in transit and at rest, SOC-2 compliant infrastructure is used, and each bot is isolated so proprietary information never leaks between accounts.

7. Usage-Based Pricing
A free tier includes 50 bot replies per month; paid plans scale with message volume and add team seats, removal of branding, and priority support.

Overall, Userdesk markets itself as the easiest, fastest route for companies to launch an AI support agent that is always on, always accurate, and continuously learning from existing company content.