Tidio

Tidio’s Lyro AI Agent instantly automates 67 % of chat, email, and social queries in 12 languages, cutting support costs while boosting CSAT. A no-code builder, multichannel inbox, and 120+ integrations let ecommerce, fintech, and SaaS teams deploy human-like bots in minutes, scale to any volume, and drive 25 % more qualified leads. Trusted by 300 000+ businesses, SOC 2 compliant, ROI in under four months.

Multichannel Inbox
Manage live chat, email, WhatsApp, Messenger, Instagram, and web forms from a single queue. Color-coded priority tags and AI sentiment scores help agents attack the hottest issues first.

Visual Chatbot Builder
A no-code drag-and-drop canvas lets marketers build lead-capture bots, cart-recovery flows, and post-purchase surveys in minutes. Pre-tested templates cover SaaS onboarding, hospitality bookings, and DTC returns.

Proactive Triggers
Behavior-based rules fire messages when a visitor lingers on pricing for 45 seconds or returns for the third time in 24 hours, lifting qualified leads by 25 % according to Integratec’s case study.

Analytics & A/B Testing
An out-of-the-box dashboard tracks deflection rate, first-response time, CSAT, and revenue attribution. Experiments can be spun up to compare two bot flows or two agent routing rules with statistical significance in under seven days.