Ivy.ai

Ivy.ai slashes support costs by 50 % and triples five-star ratings with IvyQuantum, the only generative chatbot powered solely by your existing content. In higher ed, healthcare and government, it crawls authenticated sites, speaks 100+ languages and integrates with Epic, Banner or ServiceNow in 48 hours—no coding, zero hallucinations, full HIPAA/FERPA compliance.

One-Click Crawler

Paste any public URL; within minutes the crawler maps site architecture, identifies authentication gates and proposes a crawl schedule. Enterprise customers gain role-based access control (RBAC) so marketing, IT and compliance teams can gate sensitive paths.

Conversation Studio

A drag-and-drop canvas lets non-technical staff design fallback flows, escalate to live chat, or trigger robotic process automation (RPA) bots. A/B testing is native: split traffic between two prompt templates and measure CSAT inside the same dashboard.

Analytics & Explainability

Every session is scored on relevance, sentiment and containment rate. Heat maps visualize where users drop off; “why” buttons reveal the exact chunk of text retrieved, making it easy for domain experts to patch knowledge gaps.