AI Other Tools
CoSupport AI is an all-in-one, patented customer-service platform that plugs into Zendesk, Freshdesk, Intercom, Salesforce, Slack, Shopify and more via open API.
Core promise: maximum customization without code. Admins shape every layer—tone, formatting, intent rules, contextual decision trees and even role-specific models—while a self-learning engine ingests tickets, FAQs and knowledge bases in minutes.
Key capabilities:
Core promise: maximum customization without code. Admins shape every layer—tone, formatting, intent rules, contextual decision trees and even role-specific models—while a self-learning engine ingests tickets, FAQs and knowledge bases in minutes.
Key capabilities:
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Non-hallucinating reply generation that cites sources and reaches 82 % automated resolution within three months
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Omnichannel, 40-language coverage with 99.9 % uptime and ISO-27001/GDPR/CCPA compliance
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Real-time data anonymization, prompt-injection shield and optional dedicated/self-hosted LLMs for zero external data exposure
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Unlimited agent seats at flat transparent pricing; ROI calculator projects annual savings before sign-up
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Reinforcement learning continuously retrains models from agent feedback, keeping answers accurate as products evolve
Enterprises use it to deflect up to 90 % of repetitive “Where is my order?”, refund, subscription and account questions, cutting average handle time by half and freeing staff for complex cases. Deployment averages three days with only an API key; no manual tagging or dialog scripting required.
Clients report 70–80 % ticket automation, thousands of dollars in monthly savings and measurable morale gains as agents leave repetitive work to AI.
Clients report 70–80 % ticket automation, thousands of dollars in monthly savings and measurable morale gains as agents leave repetitive work to AI.
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