Zoho

Zoho Corporation—boot-strapped, profitable for 29 consecutive years, and headquartered in Chennai—has spent three decades building an antidote.

Front Office: Zoho CRM, SalesIQ, Campaigns

Zoho CRM Plus includes telephony, CPQ, and journey orchestration. AI-driven lead scoring reduces MQL-to-SQL time by 28 % across 6,000 surveyed customers. SalesIQ adds real-time visitor heatmaps, while Campaigns orchestrates omnichannel journeys including WhatsApp Business and RCS.

Back Office: Books, Inventory, Expense

Books supports 50+ tax jurisdictions out of the box and offers native e-invoicing compliance for India GST, Saudi Arabia ZATCA, and Italy FatturaPA. Inventory handles multi-warehouse FIFO, serial tracking, and Amazon MCF integration.

People & Culture: People, Recruit, Connect

Zoho People covers 15,000 employee life-cycle events—from onboarding to offboarding—with e-signatures and biometric attendance via Zoho Face. Recruit parses résumés in 27 languages and auto-scores candidates against requisitions using Zia.

Creator & WorkDrive

Creator is a low-code powerhouse with 13 million deployed apps. WorkDrive provides enterprise-grade sync & share (AES-256 at rest, TLS 1.3 in transit) and is FedRAMP Moderate authorized.

Analytics Plus & DataPrep

Analytics Plus blends Zoho and third-party data into 500+ pre-built dashboards. DataPrep uses ML-based fuzzy matching to clean CRM duplicates with 97 % accuracy.