Typewise

5 часов назад
Тип ценообразования: Freemium
Платформа: API
Платформа: Интернет

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Typewise slashes customer-service costs by 50 % through multilingual AI Agents that resolve tickets autonomously while keeping every reply on-brand. A lightning-fast, no-code setup connects to 200+ CRMs and knowledge bases, delivering 4-6× ROI within months. Enterprise-grade security, sentiment-driven handover and real-time analytics make it the smartest CX investment today.

Intelligent Service Orchestration

Traditional ticket-routing rules rely on keywords or static decision trees. Typewise replaces these with a real-time neural classifier that adapts to seasonal trends, product launches, and new slang. In practice, a leading European telecom saw misrouted tickets drop from 14 % to under 2 % within three weeks of go-live.

Autonomous AI Agents

AI Agents can execute multi-turn conversations, query internal APIs, and trigger downstream workflows such as refunds or booking confirmations. A global travel platform used this capability to automate 63 % of refund requests without agent intervention, saving an estimated 1.2 million USD in annual labor cost.

AI Assistant for Human Agents

For cases that still require the human touch, Typewise offers an AI Assistant that lives inside Zendesk, Salesforce, or any Chromium-based browser.
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