人工智慧聊天機器人
Botsonic is a no-code AI chatbot platform that turns any website, PDF, or knowledge base into a multilingual, omnichannel support and sales agent in under five minutes. Leveraging a model-agnostic GPT Router, it auto-resolves 70 % of customer queries, integrates with WhatsApp, Slack, and CRMs, and meets SOC 2, GDPR, and HIPAA standards. From real estate to healthcare, users report up to 60 % lower support costs and 29 % higher lead conversion.
- 70 % Auto-Resolution: Botsonic benchmarks show seven out of ten tier-1 support tickets solved without human intervention.
- 50+ Languages: Neural machine translation layer delivers culturally nuanced replies, boosting CSAT by 12 % in non-English markets.
- Omnichannel Deployment: Embed on websites, WhatsApp, Facebook Messenger, Instagram DMs, Slack, SMS, and even voice via Twilio.
- Visual Flow Builder: Drag-and-drop conditional logic lets marketers create upsell paths without writing code.
- Live Agent Handoff: Zendesk, Freshdesk, Intercom, and custom CRM integrations route complex queries seamlessly, preserving conversation history and sentiment score.
- Real-Time Analytics: Track resolution rate, average handle time, revenue influenced, and conversation funnel drop-offs in one dashboard.
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