ChatNode

ChatNode AI instantly turns your website and documents into a 24/7 GPT-powered support agent that deflects up to 80 % of tickets, slashes costs, and captures more leads—all without code. Zero-retention privacy, auto-retraining, and seamless human handoff make it the fastest, safest way to scale customer delight.

Retrieval-Augmented Generation (RAG)

Instead of fine-tuning a large language model on your proprietary data—an expensive and privacy-risky process—ChatNode employs a RAG pipeline. Your documents are chunked, vectorized with OpenAI’s text-embedding-3-small model, and stored in a high-performance vector database. At query time, the system retrieves the most relevant snippets and feeds them into GPT-4o-mini for contextually precise answers. This keeps hallucinations low and factual accuracy above 96 % according to third-party benchmarks.

Continuous Auto-Retraining

Stale knowledge is worse than no knowledge. ChatNode’s scheduler re-indexes new or modified content every hour, or on demand via webhook. The diff-based update algorithm only processes changed sections, cutting retraining time by 83 % compared to full re-indexing.

Zero-Retention Privacy Layer

Data never leaves the secure perimeter. AES-256 encryption at rest and TLS 1.3 in transit are mandatory. A zero-retention policy guarantees that user interactions are not stored for model training, ensuring GDPR, CCPA, and DPA compliance out of the box.