Levity, a Berlin- and San Francisco–based startup founded in 2020, has built a no-code AI operating system that reads, reasons, and responds to these emails at machine speed. The outcome is a 10× reduction in manual quoting time, 60 % fewer check-call minutes, and the ability to scale freight volume without adding headcount.
Freight Quoting Accelerator
When a spot quote request arrives, Levity performs entity extraction (origin zip, destination zip, equipment type, weight) and enriches it with DAT or Truckstop rate indices. The system then auto-generates a quote email, attaches a branded PDF, and logs the quote inside the broker’s TMS. Average turnaround time drops from 14 to 1.3 minutes.
Document Collection Bot
Missing lumper receipts or PODs trigger an automated nudge sequence through email and SMS. If unsigned, the bot sends a DocuSign link; if blurry, it requests re-upload with annotated instructions. Brokers report a 40 % faster POD collection cycle.
Control Tower Analytics
A live dashboard surfaces KPIs such as quote-win ratio, average dwell time per lane, and sentiment trend lines parsed from driver emails. Managers can drill down by customer, lane, or rep to identify coaching opportunities.