ChatBot

5 天 前
定價類型:免費增值
平台:Web

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人工智慧聊天機器人

ChatBot is positioned as a no-code, all-in-one platform that lets companies build, deploy and manage AI-driven conversational experiences across websites, Messenger, Slack and other channels without programming. The homepage headline promises “Build your chatbot in minutes, not months,” stressing speed and autonomy. A visual drag-and-drop Builder is the core interface; users assemble conversation paths from ready-made nodes (text, cards, images, quick replies, rich URLs) and see the flow in real time. Over 80 pre-built templates for sales, support, lead gen, ecommerce and HR are provided to shorten time-to-launch.

The underlying Natural Language Processing engine is described as “AI-powered” and continuously self-learning: it extracts user entities, matches intents, and refines accuracy from every interaction. A unique “Training” section displays unmatched phrases so non-technical staff can add new intents with one click, keeping the model domain-specific without external data science work. Context awareness is emphasized—the bot recalls variables (name, order ID, custom attributes) throughout a session to deliver personalized answers and automate transactions such as ticket creation, calendar booking or CRM record updates.

Native one-click integrations are advertised for LiveChat, Zendesk, Shopify, HubSpot, Zapier, Facebook Messenger, Slack, WordPress and more, allowing hybrid human + bot workflows and data sync. Open API and webhooks enable deeper customization while maintaining the no-code promise for business users.

Analytics are real-time and exportable: a dashboard tracks users, engagement rate, goal completion, fallback frequency and sentiment, letting teams A/B test flows and prove ROI. Enterprise-grade security (GDPR, SOC 2, SSO, role-based permissions, data encryption at rest and in transit) is listed to reassure large organizations. Deployment options include cloud, private cloud and on-premise.

Overall, ChatBot markets itself as the fastest, marketer-friendly way to create self-improving, omnichannel conversational agents that reduce support volume, capture qualified leads and increase revenue, all while remaining fully manageable by customer-facing teams without IT help.

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