Eclipse AI: Turning the Noise of Customer Feedback into the Signal of Growth
Introduction – From Data Chaos to Customer Clarity In 2025 the median enterprise listens to customers across 14 different touchpoints—surveys, reviews, support tickets, social, chat, in-app NPS, call transcripts—yet still answers “Why did NPS drop three points last month?” with a 30-slide deck built on gut feel. Eclipse AI exists to kill that slide deck. […]